Data privacy
This web page is operated under the name Dioxide by TÚÑEZ Y ANDRADE, SLU, entity of Spanish nationality with registered office at LG XESTOSA, S / N 15151 DUMBRIA - A CORUÑA, Tel: 0034 881 983 698, and provided with VAT Identification Code ES B70083340. Incorporated through a public deed authorized by the Notary of Corcubión, Mrs. Cristina Denis Real, and registered in the Mercantile Register of A Coruña, Volume 3.151, Folio 203, Page C-40.112, inscription Iª exposes in this document its Policy of collection, storage and treatment of cookies of its users.
In accordance with the provisions of the Organic Law 15/1999 on the Protection of Personal Data, Dioxide informs users of its website that the personal data collected by the company through the forms of its web pages, will be entered in a file automated under the responsibility of Dioxide.
Dioxide informs of the possibility of exercising the rights of access, cancellation, rectification and opposition by writing to the address C / Antonio Vázquez Mouzo, Nº21 CP: 15129 Vimianzo - A Coruña (Spain) or by email to dioxide@dioxide.es .
As long as you do not tell us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have the consent to use them in order to be able to build loyalty between the parties.
Dioxide will protect your information in accordance with our strict Client Privacy Policy that you can see below:
We work with other companies that help us get the Products and Services you need and have requested from us at your address.
For example, we can provide your information to the logistics companies with which we work.
In any case, whenever you want, you can access the information we have about you and you can make the changes you consider appropriate. You can also delete yourself from our Databases at any time you wish.
So, to access to see your information and be able to modify it, you only have to access your account on the web, with your username and password.
If you need any clarification or you want us to modify some of your data or delete you from our Databases, you just have to call us at our phone number on our website or send us an email to dioxide @ dioxide.es or send us a letter to C / Antonio Vázquez Mouzo, Nº21, 15129 Vimianzo - A Coruña (Spain).
Our politic
In any case and so that you are very calm with your data, we want to explain our Privacy Policy of our clients:
Our Privacy Policy covers the collection, use and disclosure of personal information that may be collected by www.dioxide.es at any time you interact with www.dioxide.es, for example, when you visit our website or when you purchase products.
Please take a moment to read the following and learn more about our information practices, including what type of information is collected, how the information is used and for what purposes, to whom we disclose the information, and what we do to protect your personal information
Your privacy is crucial for www.dioxide.es, and we work hard to protect it.
Reasons for collecting personal information
We collect your personal and business information because it helps us offer a higher level of customer service. It allows us to comfortably access our products and services and focus on categories of greatest interest to you.
In addition, your personal information helps us keep up to date with the latest product launches, updates, special offers and events you would like to know.
If you do not want www.dioxide.es to keep you up to date with these news related to www.dioxide.es, updates as well as the latest information on products and services, update your contact information and personal preferences or contact us to that we do it for you
The information we collect and how we can use it
There are a number of situations in which your personal and business information can help us to offer you better products and solutions.
For example:
We can request your personal and business information when a technical problem is being discussed over the phone, when you subscribe to our newsletter, when you participate in an online survey, when you keep your interesting products on your lists, or when you buy some product.
When you interact with www.dioxide.es, we may collect personal information relevant to the situation, such as your name, postal address, telephone number, email address and contact preferences and information about the products www.dioxide.es that you acquire, such as your identification numbers and date of purchase, and information related to a support or service issue.
We also collect information to carry out market studies to obtain a better understanding of our clients and to serve them better.
We collect information about our customers and the activities on our websites.
This helps us determine the best way to provide useful information and to better understand what parts of our websites, products and Internet services are of most interest to our customers.
We will only use the information collected to deliver and serve the products you have requested, as well as facilitate the work of our internal and external quality audits, as well as research and analysis in order to improve the products of www.dioxide.es.
Your user account at www.dioxide.es and the associated information
www.dioxide.es, allows you to create a "User Account" that collects your personal information, saves you time and facilitates the use of the services of our website.
Here's how it works: You create a profile - you provide your name, phone number, email address, and in some cases the postal address - and choose a password for your security.
The system saves your information and assigns you a "User Account" of www.dioxie.es.
The next time you place an order on www.dioxide.es, all you need to do is enter your email and ty password.
www.dioxide.es does not sell or rent your personal or contact information to other companies.
Suppliers and strategic partners
There are times when it may be advantageous for you to www.dioxide.es put some information at the disposal of companies with which www.dioxide.es has a strategic relationship or that perform some work for www.dioxide.es with the only one goal of being able to offer you the best products and services.
These companies help us process information, fulfill customer orders, deliver products, provide services to our customers, evaluate your interest in our products and services, or conduct market surveys or satisfaction surveys.
These companies are also obliged to protect all the information that we can share in accordance with the policies of www.dioxide.es
Sometimes it may be necessary to disclose your personal information for legal reasons. We may also disclose information about you if it is determined that for national security, public order, or other matters of public importance, disclosure is necessary.
How do we protect your information?
www.dioxide.es takes precautionary measures - including administrative, technical and physical measures - to protect all the information it collects against any loss, theft, or misuse, as well as unauthorized access, disclosure, alteration or destruction.
www.dioxide.es uses the most advanced security protocols in the Secure Sockets Layer (SSL) market in all web pages where information is requested.
Therefore, to buy on www.dioxide.es you must necessarily use a browser compatible with SSL such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer, Google Chorme or similar
In this way we protect the confidentiality of all personal information and credit cards during transmission over the Internet.
Likewise, we want to emphasize that we follow all the indications, both established and mandatory, as well as the voluntary ones established by the National Data Protection Agency.
In this sense, all our Databases are officially registered and authorized by and in said Organisms.
The integrity of the information
www.dioxide.es uses the necessary measures to maintain the integrity of your information, that is, so that this information is accurate, complete and updated for the purposes for which it is used.
Naturally, you always have the right to access and correct the information you have given us.
You can help us ensure that all contact information and preferences are accurate, complete and updated by checking them in your account.
Likewise, you can request a copy of all the information stored, your history and the interactions with our Customer Service and Support teams by contacting us at the postal or email address indicated on our website.
Questions about our Privacy Policy
If you have questions or concerns about our Privacy Policy or data processing, please get in touch with us. The person in charge of our Privacy and Data Protection Policy will try to answer in less than seven days and never in more than thirty days
It is possible that www.dioxide.es update its privacy policy from time to time. When we change the policy substantially, we post a notice on our website together with the updated privacy policy.
You can exercise all your rights of access, rectification, modification, cancellation and opposition by sending an email to dioxide@dioxide.es or by postal mail to the address C / Antonio Vázquez Mouzo, No. 21 15129 Vimianzo - A Coruña (Spain).